This policy was updated and revised as of November 1, 2020, and is effective immediately.
SlashPlan is the sole owner of the information collected on this website. We only have access to information that you voluntarily give us by phone, email, or a contact form on the website. We under no circumstances sell, rent, or share information with anyone outside of our organization that is not necessary to fulfill your request or submit an enrollment. Unless you opt-out or specifically ask us not to, we may contact you via email, text, or phone call in the future to share specials, new products, discounts or follow up on service rendered.
In order for us to offer you our services, we must collect some information from you using our enrollment form, or via email/chat support. We use this information to check your eligibility for certain plans and enroll you into a selected plan if you choose to do so.
Examples of information we may collect:
- Your first & last name, social security number, driver’s license number, email address, phone number, IP address.
- Service, mailing, and/or billing address, service plan preferences, information about your home or business.
- Financial institution payment information, credit history, employment status.
- Electricity usage history, energy meter number.
- Account details from your Retail Electric Provider.
- Other information that may be requested during the enrollment process in the enrollment form, or information which third-parties provide us with your consent.
Cookies and Web Beacons
Like any other website, SlashPlan uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
SlashPlan may include features that let you share information with social media services, review/rating websites, and sharing by email. Your use of these sharing features may result in the collection or sharing of information about you by these sites and other third-parties according to the 3rd party’s own privacy policies.
Our website contains links to other external website. Please be aware that we are not responsible for the content or privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
SlashPlan does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
We take precautions to protect your information. When you submit sensitive data via the website, we use measures to protect your information against unauthorized or unlawful access to your content. The web servers which we use to host and deliver your information use SSL technology to encrypt and protect the transmission of data between the website and our servers, and between our servers and any 3rd party servers that process your data.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
Due to the nature of the evolving technology, no security system is impenetrable. While we do our best to protect your data in any way we can, we realize that there may be an event that will be compromised. We do not guarantee the security of any information that we may have collected on, or about you if any at all. If we do experience a breach or a “hack” we will attempt to notify you via email.
Your Rights & Control of Data
You may at any time:
- Configure your browser to remove and block the placement of cookies on your computer.
- Withdraw any consent you previously gave us, or object to the processing of your information by contacting us directly — this may prevent you from using parts of our service.
- Edit or delete some or all of the personal information we have saved on you.