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TNMP

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About TNMP: Texas New Mexico Power Company

Texas-New Mexico Power Company (TNMP) is an electric utility company that serves customers in Texas.

Originally incorporated as Community Public Service Co. in 1934, TNMP now proudly serves more than 260,000 homes and businesses with electricity throughout Texas. Although their formal name is Texas-New Mexico Power Co., do not be mistaken, they now only serve customers in Texas.

TNMP has a long history of providing reliable and affordable electricity to residential, commercial, and industrial customers in the Southwest.

TNMP Service Areas

Unlike other Texas utility companies like Centerpoint and Oncor which serve large areas in a continuous (or almost continuous) cluster, TNMP mainly serves rural areas in Texas that are scattered throughout the state. See the map below to find the TNMP service areas:

TNMP Service Areas
TNMP Service Areas

Is TNMP an Energy Provider?

Texas-New Mexico Power Company (TNMP) is not an energy provider but is an electric utility company that maintains infrastructure, and transmits to customers in parts of Texas.

As a utility company, TNMP is responsible for maintaining the infrastructure required to deliver electricity to its customers, including transmission lines, and distribution networks. TNMP is regulated by the Public Utility Commission of Texas, which oversee the company’s operations and ensures that it is providing safe, reliable, and affordable electricity to its customers.

TNMP is committed to meeting the energy needs of the communities it serves and is constantly working to improve its infrastructure and adopt new technologies in order to do so.

TNMP Outage Map

Texas-New Mexico Power Company (TNMP) has an online outage map that allows customers to view the location and status of power outages in their area. The map is updated in real-time and shows the number of customers affected by each outage, as well as the estimated time of restoration. To access the outage map, customers can visit the TNMP website and click on the “View power outage map” link in the top menu, under the “Customers” section.

In the event of a power outage, TNMP recommends that customers take the following steps:

  1. Check to see if the outage is affecting just your home or a wider area. If it’s just your home, check your circuit breaker or fuse box.
  2. If the outage is affecting a wider area, report it to TNMP by calling the company’s outage hotline at 1-888-866-7456 and selecting option #1.
  3. Stay away from downed power lines and report them to TNMP immediately.
  4. Use flashlights or different battery-powered lighting instead of candles.
  5. Keep your refrigerator and freezer doors closed to keep food fresh as long as possible.
  6. If you have a medical condition that requires electricity, have a backup plan in place in case of an extended outage.

TNMP works to restore power as quickly and safely as possible in the event of an outage. The company’s website or phone support will provide updates on the status of outages and estimated restoration times.

Tips for Power Outage or Storm

In addition to the steps mentioned above, it’s also a good idea to have a storm kit on hand in case of a power outage caused by a storm. Here are some items you may want to include in your storm kit:

  • Flashlights and extra batteries
  • Battery-powered radio
  • First aid kit
  • Emergency contact and medical information
  • Non-perishable food and water
  • Cash (in case of power outages that affect ATMs)
  • Warm blankets and extra clothing
  • Manual can opener
  • Cell phone and charger
  • Medications
  • Important documents (such as insurance policies and identification)
  • Pet supplies (if applicable)

TNMP Contact Information

To report an outage or hear an updated estimate:

  1. Call 888-866-7456
  2. Select option 1
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