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Entrust Energy

Licensed Texas Provider
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Legal Information

Legal Name
Entrust Energy Inc.
License Number (PUCT)
10197
Address
1301 McKinney Street
Houston, TX 77007

Ratings & Reviews

About Entrust Energy

About Entrust Energy

Entrust Energy is a respected retail electric provider (REP) serving Texas customers since 2010. Headquartered at 1301 McKinney Street in Houston, TX 77007, the company focuses on delivering simple, transparent electricity plans for homeowners and businesses. With PUCT license number 10197, Entrust Energy emphasizes rate stability and billing clarity. They are also a member of the Retail Energy Supply Association, supporting affordable energy options. While primarily known in Texas, they extend services to other states like Illinois and Ohio.

Contact Entrust Energy Customer Service

Texas electricity shoppers can reach Entrust Energy for support via phone at (281) 836-0778 or email at customercare@entrustenergy.com. These contact options help with account questions, plan enrollment, or service issues. Customers should have their account details ready when calling to ensure quick assistance. For official updates, check the Public Utility Commission of Texas (PUCT) resources using their license number 10197.

Entrust Energy Electricity Plans

Entrust Energy offers straightforward fixed-rate electricity plans tailored for Texas residents. Their lineup includes options in 12-, 18-, and 24-month terms, designed for hassle-free service without hidden fees. These plans aim to provide competitive rates based on usage, making them suitable for households seeking predictable energy costs. Shoppers comparing Texas electricity providers should enter their zip code and usage to see current availability and personalized pricing.

Entrust 12, Entrust 18, and Entrust 24 Plans

The Entrust 12, Entrust 18, and Entrust 24 are fixed-rate plans from Entrust Energy, differing mainly by contract length. Each offers a low price per kWh with a flat base charge. These plans suit various usage patterns, with longer terms potentially locking in rates amid market fluctuations. Texas customers should review plan documents for exact terms, as rates depend on location and consumption levels.

Entrust Energy Rates and Pricing Structure

Rates for Entrust Energy plans vary by contract length, monthly usage, and service area. Advertised prices often reflect specific kWh levels, so actual costs may differ based on your bill. A $4.95 base charge applies to all plans, regardless of term. To get accurate bottom-line pricing, Texas shoppers are encouraged to use comparison tools with their zip code and estimated usage for the most relevant Entrust Energy rates.

Entrust Energy Contract Terms and Fees

Entrust Energy fixed-rate plans come in 12, 18, or 24-month contracts. Early termination typically incurs a $150 fee, but this may be waived if moving with proof of a new address. Customers should carefully review contract terms before signing to understand commitments. Availability and specifics can depend on your location in deregulated Texas markets.

Does Entrust Energy Require a Deposit?

During enrollment with Entrust Energy, a soft credit check determines deposit eligibility. If required, the deposit is refundable upon plan completion with no outstanding balance. Waivers may apply for seniors 65+, family violence victims, or those with good payment history. Contact Entrust Energy support to discuss options, and always confirm policy details for your situation.

Entrust Energy Billing and Payment Options

Entrust Energy provides flexible billing and payment methods for convenience. Options include online payments via credit/debit card or bank account through the MyAccount portal, recurring AutoPay, mail-in checks, or phone payments with support. AutoPay helps avoid late fees by drafting on the due date. Review your bill for the $4.95 base charge and usage-based charges to stay on track.

Entrust Energy Texas Service Areas

Entrust Energy serves deregulated areas across Texas through major transmission and distribution utilities (TDUs), including Oncor, CenterPoint Energy, AEP Texas Central, AEP Texas North, and Texas-New Mexico Power (TNMP). Availability depends on your zip code within these territories. Confirm service in your city by checking current plan offers specific to your TDU.

Reporting Power Outages with Entrust Energy

Entrust Energy handles energy supply, not delivery, so power outages require contacting your local TDU directly. Common TDUs in Entrust Energy areas include Oncor at (888) 313-4747, CenterPoint at (800) 332-7143, AEP Texas Central at (800) 277-2177, AEP Texas North at (877) 373-4858, and TNMP at (888) 866-7456. Identify your TDU by address for prompt restoration.

Entrust Energy FAQs

Can I schedule a move or switch up to 60 days in advance? Yes, Entrust Energy allows scheduling service transfers or moves online or by phone up to 60 days ahead.

What if I’m moving to a new address? Contact Entrust Energy support for assistance transferring service; provide details for seamless handling.

What is the base charge on my Entrust Energy bill? All plans include a $4.95 flat base charge. Shoppers should verify full bill components when comparing plans.

Switching to Entrust Energy in Texas

Texas electricity shoppers can switch to Entrust Energy easily online or by phone. Provide your zip code, usage, and ESIID for a smooth transfer, typically without interruption. No deposit may be needed based on credit, and enrollment includes a soft check. Compare current Entrust Energy offers against others to ensure the best fit for your needs.

Entrust Energy for Business Electricity

Entrust Energy offers business electricity plans similar to residential ones, with fixed-rate options in various terms. Businesses benefit from transparent billing and competitive rates. Compare plans using your commercial usage and zip code to find suitable Entrust Energy options. The enrollment process supports e-signatures for efficiency.

Comparing Entrust Energy to Other Texas Providers

When shopping Texas electricity, weigh Entrust Energy’s fixed-rate plans against competitors by focusing on rates, fees, contract lengths, and TDUs. Tools showing bottom-line costs for your usage help reveal savings. Consider transparency, payment flexibility, and deposit policies. Always review PUCT filings for the latest on any provider, including Entrust Energy.

Find the best electricity plan from Entrust Energy

Compare all available plans from Entrust Energy. Get personalized rates based on your actual usage and switch with confidence.

4.9/5 Rating
10k+ Happy Customers
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