Oncor

Oncor is the delivery utility, not the retail provider

Oncor Electric Delivery Company LLC owns and maintains the local electric delivery system for a large part of Texas. In deregulated areas, Oncor keeps responsibility for poles, wires, meters, delivery infrastructure, outage response, and approved delivery charges.

Retail electricity providers sell the electricity plan. That means you can compare REPs and plan terms while Oncor continues to deliver power to the service address if the address is in Oncor territory.

Where Oncor fits in Texas electricity shopping

Oncor is commonly associated with Dallas-Fort Worth and many surrounding North Texas communities, but its delivery territory reaches well beyond one metro area. Because utility boundaries do not always follow city or county lines, the most reliable way to shop is to start with the exact ZIP code or service address.

The plans shown on this page are filtered for Oncor territory. Delivery charges, plan availability, and provider rules can differ from other Texas utility areas, even when the same retail provider operates statewide.

When to contact Oncor

Contact Oncor for outages, downed lines, meter issues, streetlight problems, and delivery service questions. Contact your retail electricity provider for billing, plan renewal, contract terms, account payments, and enrollment questions.

How to use this Oncor guide

Use the profile summary for delivery-utility context, then compare current plan options and scan the service-area browser for counties, cities, and ZIP codes associated with Oncor. Before enrolling, confirm the service address so the final plan set and delivery charges match the home or business.