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Privacy Policy

Last updated: June 5, 2026

1. Introduction

SlashPlan is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our energy plan comparison platform ("the Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect several types of information from and about users of our Service, including:

  • Personal Information: Name, email address, phone number, and address provided during registration or account creation.
  • Usage Data: IP address, browser type, pages visited, and other usage information collected automatically when you use the Service.
  • Energy Usage Data: Historical and ongoing energy usage information from Smart Meter Texas, collected only with your explicit consent.
  • Cookies and Tracking Technologies: As described in the Cookies section below.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our energy plan comparison and recommendation services.
  • To improve our platform's features, functionality, and user experience.
  • To communicate with you, including sending emails or text messages related to your account, recommendations, or updates (with your consent).
  • To comply with legal obligations and protect our rights.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

  • With service providers (e.g., hosting, analytics) under strict confidentiality agreements.
  • To comply with law enforcement requests or legal processes.
  • Aggregated or anonymized data for industry insights or research purposes.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and update your personal information through your account settings.
  • Request deletion of your account and data, subject to legal retention requirements.
  • Opt-out of marketing communications at any time.
  • Manage optional preferences, analytics, advertising, and attribution cookies from Cookie Settings.
  • Request data portability for certain information.

To exercise these rights, please contact us using the information provided in the Contact Information section.

6. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of data in transit and at rest.
  • Secure servers and access controls.
  • Regular security audits and updates.
  • Employee training on data handling best practices.

While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Service, remember limited choices, improve the site, and measure marketing performance:

  • Essential Cookies: Required for site functionality, security, account access, profile and enrollment wizards, and plan-selection workflows. These cannot be disabled through our cookie settings.
  • Preferences Cookies: Remember interface choices such as account layout preferences. You can disable these from Cookie Settings.
  • Analytics Cookies: Help us understand performance, page usage, and product friction through services such as Google Analytics, Microsoft Clarity, and Ahrefs Analytics. You can disable these from Cookie Settings.
  • Advertising and Attribution Cookies: Help measure campaign performance and referral details through services such as Google Ads, Microsoft Advertising, and related click identifiers. You can disable these from Cookie Settings, and browser Global Privacy Control signals disable advertising and attribution cookies where detected.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of our products and services and online activity. Additionally, we use this information for site optimization, fraud and security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Cloudflare analytics and performance tooling may also collect aggregate technical telemetry for security, reliability, and performance measurement. You can manage optional SlashPlan cookies from Cookie Settings or through your browser settings. Disabling essential cookies in your browser may affect site functionality.

8. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know the categories of personal information collected.
  • Right to delete personal information.
  • Right to opt-out of the sale of personal information (we do not sell personal information).

To exercise these rights, please contact us using the information in the Contact Information section.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable laws and implement appropriate safeguards, such as standard contractual clauses, where required (e.g., for EU GDPR compliance).

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We will notify you of material changes via email or a prominent notice on our Service.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  • Email: hello@slashplan.com
  • Phone: (281) 747-8999
  • Address: 2401 Fountain View Drive, Suite 464-1355, Houston, TX 77057