
Infuse Energy
Review company details, ratings, and contact information for Infuse Energy.
Infuse Energy Electricity Provider Details
Review legal name, PUCT certificate, contact information, ratings, and service details for Infuse Energy.
Company information
Business identifiers and regulatory details used to match this provider in Texas.
- Legal name
- Infuse Energy LLC
- PUCT certificate
- 10299
- Service area
- Texas
- Mailing address
- 2020 Southwest Fwy Suite 325Houston, TX 77098
Contact information
Use these channels for billing, account support, or provider questions.
Ratings and reviews
SlashPlan rating context and outside review sources for this provider.
Business hours
Standard customer-care availability published for this provider.
- Monday
- 8:30am-5:30pm CT
- Tuesday
- 8:30am-5:30pm CT
- Wednesday
- 8:30am-5:30pm CT
- Thursday
- 8:30am-5:30pm CT
- Friday
- 8:30am-5:30pm CT
- Saturday
- Closed
- Sunday
- Closed
Infuse has more than one plan style
Infuse Energy is not only a standard fixed-rate provider. Its public site promotes traditional plans, green options, Weekend Free-For-All plans, CareFree Nights, commercial plans, referrals, and a solar buyback program.
That product variety can be useful, but it makes the EFL more important. A plan with free nights, free weekends, or solar buyback should be compared differently from a plain fixed-rate plan.
Time-of-use plans need a household schedule check
Infuse markets free-weekend and free-night style products. These plans can work when a household can shift meaningful usage into the free window, such as laundry, EV charging, pool pumps, or cooling schedules.
They can disappoint when the higher priced hours carry too much of the monthly usage. Compare the EFL examples and ask whether your real load pattern matches the plan design before enrolling.
Solar buyback has limits
Infuse says eligible solar customers can receive credit for excess electricity, but its solar buyback explanation also says TDU delivery charges still apply to the full amount consumed from the grid. It also says excess generation credit is capped by usage for the billing cycle.
That matters for homes with large solar systems. A buyback plan can help, but it may not create unlimited banking or erase delivery charges. Solar customers should read the buyback terms alongside the EFL.
Green plans use renewable certificates
Infuse describes green options as plans that offset usage with renewable energy credits. That is a common structure in Texas retail electricity, where the wires deliver grid power while the retail product supports renewable generation through certificates.
If renewable content matters to you, compare both price and certificate language. If price matters more, compare the green option against the same provider's non-green products and competing plans.
Business buyers should still get the terms in writing
Infuse says its commercial plans charge for energy consumed, TDU charges, and applicable taxes without meter fees, base charges, or minimum usage fees. That can be attractive for small commercial accounts.
A business should still ask for the exact contract, EFL if applicable, payment terms, deposit rules, renewal notice, and any usage-change language. Commercial accounts can have different risks than residential service.
What changed in this record
The structured certificate number was updated to 10299 because current Infuse pages and the 2026 Terms of Service use that number. The contact email, address ZIP code, and weekday hours were also refreshed from the current Terms of Service.
Before choosing Infuse, compare the specific plan at your usage and decide whether the plan type fits how you actually use electricity. The most interesting Infuse product is not automatically the best one for every home.
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