True Power

Residential and business electricity under one brand

True Power serves both residential and commercial electricity customers in Texas. The site is direct: shop by ZIP code, sign up online, and use the customer-care path for billing or account questions.

Because True Power also markets business service, customers should make sure they are comparing the right type of offer. A residential fixed-rate plan and a business electricity contract can have different pricing rules, documentation, and renewal language.

Fees worth checking

True Power's FAQ specifically mentions payment arrangements and minimum usage fees, which makes the EFL especially important. Minimum usage rules can make a plan more expensive for apartments, efficient homes, or seasonal properties that use less electricity than the plan's assumed comparison point.

Check whether the plan has a base charge, a minimum usage fee, a bill credit, or a tiered energy charge. Those features can move the real bill even when the advertised average rate looks simple.

Customer-care expectations

True Power publishes customer-care information and account help through its site. Before enrolling, confirm how payments are made, whether autopay is required for the advertised rate, and what options exist if you need a payment arrangement.

If you are moving into a new address, verify the requested start date and whether any deposit, switch hold, or meter issue could delay service.

Best fit

True Power may be a fit for shoppers who want a Texas REP with a conventional residential checkout path and business-service options under the same brand. It is less ideal for low-usage customers if the current plan includes a minimum usage fee that does not match their home.

The decision should come down to the EFL at your usage level, not only the ZIP-code search result. Compare the 500 kWh and 1,000 kWh examples closely if your usage is below average.