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Contact Details
Email: customercare@newpowertx.com
Phone: (866) 350-9711
Address: 10200 Grogan’s Mill, Suite 150, The Woodlands, Texas 77380
Website: https://newpowertx.com
License #10259
About New Power Texas
New Power Texas is a trusted Houston-based retail electricity provider company, which is also a subsidiary of Shell energy. New Power serves customers across Texas, they offer plans with big discounts on electricity rates for many homeowners. Among their plans offerings, you will find Bill Credit and Fixed Rate plans that offer amazing discounts, transparent pricing, and no-frills.
Electricity Plans That New Power Texas Offers
Power of Credit
In order to ensure that every homeowner finds a perfect plan, New Power Texas has two main offerings. The first of them is a Bill Credit plan named Power of Credit. This is a Bill Credit electricity plan that gives you a monthly credit every time you pass a certain usage. It’s especially good for homeowners that have a consistent usage every month that passes the minimum threshold. Using the SlashPlan calculator you will be able to see exactly which plan offers you the most savings based on your actual usage.
Power of One
The second and very popular plan is a flat payment plan called Power of One. This energy plan offers you a flat price that you pay every month, which covers your entire bill up to a certain usage.
Homeowners that pass the maximum usage will incur additional expenses at a fixed rate per kilowatt-hour. This option will give you peace of mind if you consistently consume less than the maximum threshold amount of energy every month.
As a reputable subsidiary of Shell, New Power is among the best and most customer-centric Retail Energy providers in the Texas market. Their price-protected fixed-rate plans are a great choice for any homeowner regardless of home size, or energy usage.
To get the best deal you simply need to shop for a plan based on your actual monthly usage.
You can either select default usages of 500, 1000, 2000 kilowatts per month. If you want to enjoy even better savings and have a more accurate estimate of your monthly bill please take the time to gather your historic monthly usage from the past several, the more you get the better we can calculate the best price for you.
Using the calculator on the SlashPlan.com comparison page you will be able to enter your 12 months historic usage per month and compare dozens of plans instantly. In seconds we will display the best and the cheapest offer that’s will be customized specifically to your home usage.
There is no better way to shop for energy!
Looking to establish or switch plans for your business? We can help!
Shopping for a business plan is time-consuming and tedious. SlashPlan can provide you with live rates so you can compare plans quickly and accurately.
At no cost or obligation to you, we will find the top plans from 30+ competing suppliers in your area.
If you choose to sign up, the entire process can be completed online with e-signatures, so you don’t have to waste your precious time and resources.
Go to our Business Energy Comparison page to learn more.
Information Required To Sign Up to New Power Texas
When enrolling in a plan you will need to start by entering your ZIP code on our comparison page.
Through a simple enrollment wizard, you will enter all necessary information that is required in order to complete your enrollment.
New Power does require customers to enter their social security number to perform a soft credit check. In certain cases, a deposit may be required, however, exclusions do apply, and you can contact New Power directly to find out if you are eligible for a deposit waiver.
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New Power Texas Deposit Requirements
A deposit may be required based on your credit score, and/or your payment history. When you complete the checkout you may be asked to pay a deposit in order for your service to begin.
We cannot know if you will have to pay a deposit until the enrollment is submitted, the deposit amount is calculated only at the time of your enrollment.
If you are required to pay a deposit and do not wish to continue then you are not obligated to finalize the enrollment. If you wish to try a different option then you can go back and find a different plan which will not require a deposit payment.
New Power Texas Deposit Waiver
When enrolling in a new energy plan New Power Texas will run a soft credit check. they currently do not offer a “No Credit” plan. Based on your credit they may require a small deposit, which is refundable when your contract ends.
Under certain circumstances, you may be eligible for a deposit waiver:
- If you are 65 or older and you are not currently past due on your electricity bill
- If you’ve been legally designated as a victim of family violence
- If your electric account isn’t currently in delinquent status
- If you haven’t made a late payment more than once over the course of the last year
If any of these circumstances apply to you, or if you feel like the deposit should be waived, please contact New Power Texas directly at (866) 350-9711 and discuss this with a live representative.
New Power Texas Methods of Payment
In order to make it easier for its customers, New Power Texas offers multiple methods of payment:
- Online payment – Once your enrollment is complete and you become a customer, you will have access to your own online account. In your personal account, you will have the option to view statements and make payments online. This is the easiest and fastest way to get set up.
- Pay by mail – This is not everyone’s favorite choice but some people prefer to send their payments via check in the mail. Please follow the payment instructions after you sign up. You will need to send your checks to their mailing address.
- Pay by phone – Submit your payment with a live rep over the phone.
- AutoPay online – You have an option to set up an automatic payment plan that gets submitted monthly and pays your due balance automatically.
New Power Texas Reviews
Report a New Power Texas Outage
If you have a power outage with New Power Texas you will need to contact the utility company directly (also known as TDU - transmission and delivery utility). This is a different company than New Power Texas. Your utility company is determined by your service address, and there are 5 of these TDUs in Texas:
- Oncor - (888) 313-4747
- AEP Texas Central - (800) 277-2177
- AEP Texas North - (877) 373-4858
- Centerpoint - (800) 332-7143
- Texas New Mexico Power (TNMP) - (888) 866-7456
Please remember, if you have a power outage, you should not contact New Power Texas about it, but rather your TDU company
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Please note: The rates above are updated periodically. Current energy rates may have changed since our last update. To get the latest energy rates in your area please go to our comparison page and enter your zip code. Energy rates shown above are for a residential monthly consumption of 1000 kWh in zip code 77043.
If you live in a deregulated energy state like Texas you can save on your Electric Bill
Here are some of the cities we serve:
- Houston, TX
- Mission, TX
- Fort Worth, TX
- Dallas, TX
- Midland, TX
- Mcallen, TX
- Pearland, TX
- Corpus Christi, TX
- Big Spring, TX
- Alvin, TX
- Katy, TX
- Abilene, TX
- Sugar Land, TX
- Arlington, TX
- Missouri City, TX
- Laredo, TX
- Richmond, TX
- Harlingen, TX
- Edinburg, TX
- Plano, TX
- Cypress, TX
- Killeen, TX
- Humble, TX
- Dickinson, TX
- Grand Prairie, TX
- Mesquite, TX
- Angleton, TX
- Tyler, TX
- Eagle Pass, TX
- Allen, TX
- Spring, TX
- Eden, TX
- Belton, TX
- Carrollton, TX
- Baytown, TX
- San Benito, TX
- Mansfield, TX
- Irving, TX
- La Porte, TX
- Lewisville, TX
- North Richland Hills, TX
- Brownwood, TX
- Bay City, TX
- Big Lake, TX
- Round Rock, TX
- League City, TX
- Grapevine, TX
- Coppell, TX
- Tomball, TX
- Wichita Falls, TX
- Burleson, TX
- Kingsville, TX
- Colorado City, TX
- Euless, TX
- Pharr, TX
- Waco, TX
- Victoria, TX
- Weslaco, TX
- Del Rio, TX
- Temple, TX
- Pasadena, TX
- Rio Grande City, TX
- Lufkin, TX
- Waxahachie, TX
- Sherman, TX
- Red Oak, TX
- Mckinney, TX
- Haltom City, TX
- Rockwall, TX
- Menard, TX
- Pecos, TX
- La Marque, TX
- Alice, TX
- Rockport, TX
- Athens, TX
- Galveston, TX
- Cedar Hill, TX
- Richardson, TX
- Magnolia, TX
- Crosby, TX
- Los Fresnos, TX