Spark Energy

Spark Energy

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Contact Details

Email: customercare@sparkenergy.com

Phone: (877) 547-7275

Address: 12140 Wickchester Ln Suite #100, Houston, TX 77079

Website: https://www.sparkenergy.com

License #10046

Spark Energy

Table of Contents

About Spark Energy

Spark Energy is an established electricity provider and natural gas company that you, as a customer, can trust!

We know that not all energy companies are created equal. For that exact reason, hundreds of thousands of customers nationwide choose Spark Energy as their electricity and natural gas provider. When choosing Spark Energy you know you get electricity and natural gas from a proven company that is trustworthy.

In 1999, over 20 years ago Spark Energy was founded in Houston, Texas. They used their expertise to become one of the first companies to participate in the deregulated Retail Energy Industry. With so many years of experience Spark Energy established itself as one of the most dependable and trusted electricity providers in the state of Texas, and in the country overall.

They operate in many states that have deregulated energy and/or gas: Arizona, California, Colorado, Connecticut, Florida, Illinois, Indiana, Maryland, Massachusetts, Michigan, Nevada, New Mexico, New York, Ohio, Pennsylvania, and Texas.

As a sign of their success, they went public in 2014 as a publicly-traded company under the ticker symbol SPKE in the NASDAQ stock exchange.

Spark Energy stands by its core mission which includes three main pillars: Energy Savings, Community Support, and Customer Service.

Energy Saving Experts

Spark Energy focuses on low-cost fixed-rate energy plans. They are able to cut costs for their customers by leveraging their knowledge of the energy markets, smart energy purchasing from power generators, and large buying power. All of these combined deliver the greatest possible savings to their end-users.

Community Support

Spark Energy also takes a role in supporting the communities in which they operate. Their Community Support is focused on creating experiences and opportunities for children, military veterans, and future entrepreneurs. Their company and employees are dedicated supporters of the following organizations:

  • Child Advocates
  • Helping a Hero
  • Lemonade Day
  • Boys & Girls Clubs Of America

Customer Service

Spark Energy’s dedicated customer support team will go the extra mile to ensure you have a better experience at every possible opportunity, and they are easily reachable by phone or by email.

Spark Energy Fun Facts

  1. Serving 94 utilities across 19 States
  2. Deliver over 8 million mega watts-hour of retail electricity every year
  3. Supply 16 million MMBtu of retail Natural Gas
  4. More than 617,000 retail customers
  5. $1 Billion in revenue
  6. 14 acquisitions since their IPO in the third quarter of 2014
  7. 20 years in the Retail Energy business
  8. Ranked number 8 on the Chronicle 100 list of publicly traded companies in Houston in 2017
  9. Top 10 best rated Texas electricity companies by consumer affairs in 2016

Electricity Plans That Spark Energy Offers

Spark Energy offers a combination of 100% renewable and nonrenewable plans with a mixture of term lengths. Most of their plans will have a 12, 24, or 15 month term period. Their plans may not steam the cheapest in comparison to other Retail Energy Providers because they do not show gimmicky pricing and try to give the best value for real-world usages. You’ll typically see their prices per kWh drop significantly when you shop based on your usage history, and not based on the predefined usage levels that are required by law in Texas, which are 500/1,000/2,000 kilowatt-hours a month.

Some notable spark energy plans include:

Spark Energy Instant 12

This is a 12-month tiered plan where you will pay the same amount every month whenever your usage is below 1000 kilowatt-hours. This plan does not have any service fee and is good for customers with smaller homes or apartments that consistently use under 1,000-kilowatt hours a month.

Spark Energy Choice 15

This is a great plan for new customers that want to lock in a fixed rate. It’s a 15-month plan that has a low termination fee of $100 and no monthly service fees. What makes this plan stand out is its lower base energy charge. This becomes significant when you have big changes in your monthly usage, for example, you do not have to think about Bill Credits or Tiered Plans in the high usage summer months, or the lower usage winter months when choosing this energy plan. You can enjoy peace of mind knowing that you will have a consistently low fixed rate

Spark Energy Prepare And Protect 12

Prepare and protect yourself from extreme weather with a LumenAid solar Lantern that will be awarded to you for free when you sign up for this plan. This is a 12-month plan that will get you through almost any storm. In addition, Spark Energy will donate a lantern to an area in need on your behalf when you sign up. The plan includes an $8.99 monthly service fee and an early termination fee of $175.

Spark Energy Green Renewable Plans

Spark Energy Green Secure 12/24

When you want to make a positive impact on the environment you cannot go wrong with Spark Energy’s Green Secure Plan. They offer this plan 2 different term lengths: a 12-month plan, and a 24-month plan. When selecting one of these power plans, your energy usage will be offset by 100% with renewable energy credits (RECs) to support the energy that you consumed. These plans both feature a fixed rate and include a monthly service fee of $8.99 if your usage falls below 1,000 kilowatt-hours on the month. Both plans also include a $100 early termination fee if you cancel the plan before it ends.

Looking to establish or switch plans for your business? We can help!

Shopping for a business plan is time-consuming and tedious. SlashPlan can provide you with live rates so you can compare plans quickly and accurately.

At no cost or obligation to you, we will find the top plans from 30+ competing suppliers in your area.

If you choose to sign up, the entire process can be completed online with e-signatures, so you don’t have to waste your precious time and resources.

Go to our Business Energy Comparison page to learn more.

Information Required To Sign Up to Spark Energy

When enrolling in a plan you will need to start by entering your ZIP code on our comparison page.

Through a simple enrollment wizard, you will enter all necessary information that is required in order to complete your enrollment.

Spark Energy does require customers to enter their social security number to perform a soft credit check. In certain cases, a deposit may be required, however, exclusions do apply, and you can contact Spark Energy directly to find out if you are eligible for a deposit waiver.

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Spark Energy Deposit Requirements

A deposit may be required based on your credit score, and/or your payment history. When you complete the checkout you may be asked to pay a deposit in order for your service to begin.

We cannot know if you will have to pay a deposit until the enrollment is submitted, the deposit amount is calculated only at the time of your enrollment.

If you are required to pay a deposit and do not wish to continue then you are not obligated to finalize the enrollment. If you wish to try a different option then you can go back and find a different plan which will not require a deposit payment.

Spark Energy Deposit Waiver

When enrolling in a new energy plan Spark Energy will run a soft credit check. they currently do not offer a “No Credit” plan. Based on your credit they may require a small deposit, which is refundable when your contract ends.

Under certain circumstances, you may be eligible for a deposit waiver:

  1. If you are 65 or older and you are not currently past due on your electricity bill
  2. If you’ve been legally designated as a victim of family violence
  3. If your electric account isn’t currently in delinquent status
  4. If you haven’t made a late payment more than once over the course of the last year

If any of these circumstances apply to you, or if you feel like the deposit should be waived, please contact Spark Energy directly at (877) 547-7275 and discuss this with a live representative.

Spark Energy Methods of Payment

In order to make it easier for its customers, Spark Energy offers multiple methods of payment:

  1. Online payment – Once your enrollment is complete and you become a customer, you will have access to your own online account. In your personal account, you will have the option to view statements and make payments online. This is the easiest and fastest way to get set up.
  2. Pay by mail – This is not everyone’s favorite choice but some people prefer to send their payments via check in the mail. Please follow the payment instructions after you sign up. You will need to send your checks to their mailing address.
  3. Pay by phone – Submit your payment with a live rep over the phone.
  4. AutoPay online – You have an option to set up an automatic payment plan that gets submitted monthly and pays your due balance automatically.

Spark Energy Reviews

Report a Spark Energy Outage

If you have a power outage with Spark Energy you will need to contact the utility company directly (also known as TDU - transmission and delivery utility). This is a different company than Spark Energy. Your utility company is determined by your service address, and there are 5 of these TDUs in Texas:

Please remember, if you have a power outage, you should not contact Spark Energy about it, but rather your TDU company

Still not convinced?
See some of our other plans

17.5¢ kWh

16.4¢ kWh

12.9¢ kWh

11.8¢ kWh

12.1¢ kWh

13.9¢ kWh

22.6¢ kWh

15.4¢ kWh

15.5¢ kWh

10.9¢ kWh

17.4¢ kWh

14.0¢ kWh

16.0¢ kWh

8.3¢ kWh

15.0¢ kWh

22.8¢ kWh

13.4¢ kWh

13.5¢ kWh

9.2¢ kWh

16.0¢ kWh

Please note: The rates above are updated periodically. Current energy rates may have changed since our last update. To get the latest energy rates in your area please go to our comparison page and enter your zip code. Energy rates shown above are for a residential monthly consumption of 1000 kWh in zip code 77043.

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