Reliant Energy

Reliant Energy

About Reliant Energy

Reliant Energy, a Texas-based retail energy provider, has been providing electricity and natural gas to customers since 2000. Owned by parent company NRG Energy, Reliant Energy serves over 1.8 million customers in the state. NRG Energy, also headquartered in Houston, operates a diverse portfolio of power plants in Texas, including those powered by natural gas, coal, and nuclear energy.

Contact Details


PUCT #10007

Address: P.O. Box 3765 Houston, TX 77253-3765

Reliant Energy

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Table of Contents

Reliant Energy - You have the Power To Choose Your Energy Company

In 2002, Texas adopted a deregulated energy market, which allows consumers to choose their own electricity provider. This has resulted in a competitive environment among providers, leading to lower energy costs and improved customer service for consumers. However, despite this, many Texans are still unaware of the advantages of deregulation.

The deregulated market operates by giving consumers the ability to select their preferred electricity provider, rather than being confined to one utility company. This creates competition among providers, who must offer competitive rates and plans to attract customers. This competition fosters innovation and improvement in the industry, resulting in improved service and lower costs for consumers.

Consumers can take advantage of this competition by comparing rates and plans from different providers to find the best option for their needs. They also have the option to switch providers or plans if a more favorable option becomes available.

However, with the vast number of energy companies and plans in Texas, it can be challenging for consumers to find the best option for them. To mitigate this, there are tools such as SlashPlan, which simplifies the process by comparing live rates from energy companies and displaying them in a single dashboard. It also calculates the final price for each plan, including any hidden fees, to provide a true apples-to-apples comparison. By using such tools, consumers can confidently shop for the best energy rate available to them.

Reliant Energy Residential Electricity Plans

Reliant Energy offers a variety of electricity plans that cater to different needs and preferences of customers.

The plans vary in terms of term length, usage, and location, with different rates starting from 14.5 cents per kWh to 19.9 cents per kWh.

In Houston, for example, the Digital Discount 6 plan starts at 14.5 cents per kWh with a 6-month contract and a $75 early cancellation fee, while the Clear Flex plan is a variable-rate plan with a month-to-month contract and no cancellation fee.

Reliant also offers fixed-rate plans such as the 24-month fixed-rate plan and the Seasonal Savings 12 plan, which provides discounts during months of high energy usage.

The company also provides energy-efficiency plans that include a free smart thermostat. Reliant Energy also offers free electricity plans such as the Truly Free Nights plan, the Truly Free Weekends plan, and the Truly Free Flex Days plan, where customers can enjoy free electricity during specific hours or days of the week.

Reliant Energy Business Energy Plans

Reliant Energy offers a variety of commercial electricity plans to power businesses in Texas, including online and mobile-friendly account management tools and bill payment options.

With a Better Business Bureau A+ rating, 100% renewable options, flexible contract options, clear contracts, a dedicated contact, easy billing and online account management tools, Reliant's business plans are a great choice for Texas business owners. Some of these plans include:

Reliant Business Power Plus 36

A variable-rate electricity plan with a 36-month commitment.

Reliant Business Power Plus 24

A variable-rate electricity plan with a 24-month commitment.

Reliant Business Power Plus 12

A variable-rate electricity plan with a 12-month commitment.

Reliant Business Stay and Save 36

A variable-rate electricity plan with a 36-month commitment and decreasing rate each year you stay on the plan.

Reliant Business Primetime 12

A 12-month commitment with reduced rate on nights and weekends.

Reliant Business Power Plus Flex

A variable-rate plan with no long-term commitment.

Explore all plans from Reliant and compare them with other top-rated suppliers to find the best fit for your business.

Looking to establish or switch plans for your business? We can help!

Shopping for a business plan is time-consuming and tedious. SlashPlan can provide you with live rates so you can compare plans quickly and accurately.

At no cost or obligation to you, we will find the top plans from 30+ competing suppliers in your area.

If you choose to sign up, the entire process can be completed online with e-signatures, so you don’t have to waste your precious time and resources.

Go to our Business Energy Comparison page to learn more.

Instant Online Enrollment

Switching energy companies?

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Energy Companies in Texas

Searching for an electricity provider in Texas? Look no further.

Our list of top providers makes it easy for you to compare rates and sign up in a snap. Find your perfect provider today.

Energy Company

Phone Number

(833) 785-7797

1 (800) 871-8100

(866) 926-8192

(855) 784-2426

1 (833) 439-2852

(888) 853-5747

(877) 547-7275

(877) 544-4857

(866) 961-9399

(866) 963-9353

(888) 774-9846

(855) 461-1129

Reliant Energy Reviews

At SlashPlan, we gather reviews and statistics from various sources to assist clients in making informed decisions. If provider statistics are not readily available, we provide links to relevant data sources. Our review sources include PUCT Customer Complaint Statistics, BBB, Google Reviews, Trustpilot, and more.

Reliant Energy Customer reviews on the Better Business Bureau.
Reliant Energy Customer reviews on ConsumerAffairs.
Reliant Energy Customer reviews on TrustPilot.

Reliant Energy Service Areas

Reliant Energy provides service to the following utilities and service areas:

Reliant Energy Customer Service

Need assistance? Reach out to Reliant Energy's customer service team at:

  • Phone: (866) 222-7100
  • Email:

Reliant Energy Bill Payment

If you need to pay your Reliant Energy bill, use one of the following payment methods:

  • Pay Online: Log in to your account and pay your bill online.
  • Quick Pay: as a guest payment without logging in
  • Pay by Phone: Call (713) 207-7243 or (866) 222-7100 to pay by credit card or bank account.
  • Pay by Mail: Payments can be mailed to: Reliant, P.O. Box 650475
    Dallas, TX 75265-0475
  • Pay in Person:  Use any of the following locations to pay in person

Reliant Energy FAQ

NRG Energy bought Reliant Energy for $288 million in 2009. Both companies are based in Houston, Texas, NRG Energy is involved in other areas of the power supply chain, including generation of electricity and also owns other energy providers such as Green Mountain Energy, Xoom Energy, and Stream Energy.

Service can typically start either on the same day or the next business day after you sign up for it.

Cancellation fees vary by plan and service length, check the EFL document for early termination fees. If you move, cancellation fees are waived.

A deposit may be required to open a new Reliant Energy account based on credit score and history. The deposit amount varies, speak with a customer service agent for more information.

Reliant, primarily an energy company, also offers additional services like home security and AC/Heat coverage. Home security options include window sensors, motion detectors, and cameras, AC/Heat Protect covers up to $15,000 in repairs and includes two tune-ups per year.

No, Reliant Energy is a subsidiary of NRG Energy, both based in Houston, TX. NRG Energy owns 10 other companies in addition to Reliant Energy, some of which are available in other states such as New York and Pennsylvania.

Looking for a plan from a different provider?
See other energy plans below:

17.8¢ kWh

8.9¢ kWh

17.4¢ kWh

20.6¢ kWh

12.1¢ kWh

22.6¢ kWh

20.4¢ kWh

16.9¢ kWh

16.8¢ kWh

12.3¢ kWh

15.3¢ kWh

17.8¢ kWh

16.9¢ kWh

17.3¢ kWh

16.1¢ kWh

16.8¢ kWh

15.3¢ kWh

Please note: The rates above are updated periodically. Current energy rates may have changed since our last update. To get the latest energy rates in your area please go to our comparison page and enter your zip code. Energy rates shown above are for a residential monthly consumption of 1000 kWh in zip code 77043.

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