TXU Energy

TXU Energy

About TXU Energy

TXU Energy is a Texas-based retail electricity provider that has been serving both residential and commercial customers in deregulated regions of Texas since the state’s electricity market was deregulated in 2002. As a subsidiary of Vistra Corp, it is considered one of the major retail electricity providers in the state.

Contact Details


PUCT #10004

Address: PO Box 650764 Dallas, TX 75265-0764

TXU Energy

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Table of Contents

TXU Energy - You have the Power To Choose Your Energy Company

Since 2002, Texas has been the land of the free and the home of the energy-savvy consumer, thanks to its deregulated energy market. Millions of Texans have taken advantage of the power to choose their electricity provider and enjoy lower prices and better service. But, not everyone is in on the secret.

The magic of deregulation is simple: it allows you to break free from the shackles of your local utility company and shop around for the best deal. In a deregulated market, electricity providers compete for your business by offering different rates and plans. This competition keeps prices low, service high, and innovation booming.

With deregulation, you have the power to control your energy consumption and switch providers or plans if you find a better deal. But, with over 60 energy companies and hundreds of plans to choose from in Texas alone, it can be a daunting task to find the perfect plan for you.

Enter SlashPlan, your personal energy shopping assistant. We gather live rates from energy companies and display them all in one dashboard, so you can find the cheapest plan in seconds. Plus, we calculate the final price for each plan, including those sneaky hidden fees that energy companies try to hide.

With SlashPlan, you get an apples-to-apples comparison of all the energy plans and can confidently choose the best energy rate for you. Say goodbye to utility company tyranny and hello to energy freedom with SlashPlan.

TXU Energy Residential Electricity Plans

TXU Energy provides a range of options for residential electricity plans, including fixed-rate plans with terms ranging from 12 to 36 months, and variable-rate plans which are month-to-month agreements with no cancellation fee. These plans are designed to meet different needs and preferences of customers, and provide them with an option to lock in a secure energy price or the flexibility to adjust their plan as needed. To learn more about the plans available in your area, you can call TXU Energy or check the rates by entering your zip code on the provider's website.

Some of the provider’s most popular plans include:

Smart Edge 12 and 24

These plans offer a fixed electricity rate for 12 and 24 months, respectively. Both plans include a $30 bill credit for using more than 800 kWh of electricity in a month.

Texas Choice 12 and 24

These plans offer a fixed electricity rate for 12 and 24 months, respectively. Customers who purchase these plans will also receive 3% cash back each year as an added bonus. Both plans include 25% green energy.

Smart Deal 12, 24, and 36

These fixed-rate plans are available in one-, two-, and three-year contracts. TXU rates per kWh will vary by location, but customers who use more than 1,200 kWh per month will receive a $30 bill credit.

Flex Rewards

This variable-rate plan has no set contract period. Customers who choose this plan will earn 3% cash back every year, which can be used for credits towards their energy bills through the TXU app.

TXU Energy Business Energy Plans

TXU Energy provides tailored electricity solutions for commercial entities in Texas. These plans are tailored to the unique usage patterns and needs of each business, and offer competitive rates to meet the demands of high energy consumption.

Businesses can request a quote by contacting TXU Energy's customer service team either through an online form or by phone. However, TXU Energy does not publicly display its commercial energy plans, as is common among other energy providers.

Looking to establish or switch plans for your business? We can help!

Shopping for a business plan is time-consuming and tedious. SlashPlan can provide you with live rates so you can compare plans quickly and accurately.

At no cost or obligation to you, we will find the top plans from 30+ competing suppliers in your area.

If you choose to sign up, the entire process can be completed online with e-signatures, so you don’t have to waste your precious time and resources.

Go to our Business Energy Comparison page to learn more.

Instant Online Enrollment

Switching energy companies?

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Enter your zip code below to compare the best power plans in your area. It's free!

Energy Companies in Texas

Searching for an electricity provider in Texas? Look no further.

Our list of top providers makes it easy for you to compare rates and sign up in a snap. Find your perfect provider today.

Energy Company

Phone Number

(833) 785-7797

1 (800) 871-8100

(866) 926-8192

(855) 784-2426

1 (833) 439-2852

(888) 853-5747

(877) 547-7275

(877) 544-4857

(866) 961-9399

(866) 963-9353

(888) 774-9846

(855) 461-1129

TXU Energy Reviews

At SlashPlan, we gather reviews and statistics from various sources to assist clients in making informed decisions. If provider statistics are not readily available, we provide links to relevant data sources. Our review sources include PUCT Customer Complaint Statistics, BBB, Google Reviews, Trustpilot, and more.

Google reviews for TXU Energy.
TXU Energy Customer reviews on ConsumerAffairs.
TXU Energy Customer reviews on TrustPilot.

TXU Energy Service Areas

TXU Energy provides service to the following utilities and service areas:

TXU Energy Customer Service

Need assistance? Reach out to TXU Energy's customer service team at:

  • Phone: (866) 278-4898
  • Email:

TXU Energy Bill Payment

If you need to pay your TXU Energy bill, use one of the following payment methods:

  • Pay Online: Log in to your account and pay your bill online.
  • Pay by Phone: Call (800) 818-6132 to pay over the phone.
  • Pay by Mail: Payments can be mailed to: TXU Energy PO Box 650700
    Dallas, Texas 75265-0700
  • Pay in Person:  Use any of the following locations to pay in person.

TXU Energy FAQ

TXU Energy offers a wide selection of plans for both residential and commercial customers. Residential customers can choose from fixed-rate and variable-rate plans, while businesses of all sizes can find a suitable plan with the company's commercial energy options. Additionally, TXU Energy provides plans that are 100% powered by renewable energy sources, providing customers with a more eco-friendly option.

TXU Energy provides quick service, with the option for same-day or next business day activation after signing up for a plan. No need to wait for weeks to get your power turned on.

Cancellation fees vary depending on the plan and length of service chosen by the customer. It is important to review the EFL (Electricity Facts Label) document to determine if any early termination fees apply. However, if the customer moves to a new residence, any cancellation fees will be waived.

TXU Energy offers a variety of energy plans for customers in Texas, all of which include a portion of green energy sourced from solar or wind power. Additionally, they have several plans that feature 100% green energy, providing customers with the option to make more environmentally-friendly choices.

TXU Energy may require a deposit when signing up for an energy plan, but only if the credit score of the customer does not meet their requirements.

To avoid a deposit altogether, customers can explore no-deposit energy options available on the marketplace such as a prepaid plan.

TXU Energy offers a variety of energy plans to fit every customer's unique needs. From power-hungry households to energy-conscious businesses, they have a plan that's just right. With options for fixed-rate, variable-rate, and 100% renewable energy, choosing the perfect plan is a breeze. And the best part? No more squeezing into plans that don't fit - now you can get the perfect fit, just like your favorite pair of jeans!

Looking for a plan from a different provider?
See other energy plans below:

12.4¢ kWh

12.9¢ kWh

15.7¢ kWh

8.9¢ kWh

11.8¢ kWh

16.8¢ kWh

19.3¢ kWh

20.8¢ kWh

12.3¢ kWh

13.6¢ kWh

18.3¢ kWh

17.5¢ kWh

12.3¢ kWh

16.4¢ kWh

17.9¢ kWh

16.0¢ kWh

16.9¢ kWh

Please note: The rates above are updated periodically. Current energy rates may have changed since our last update. To get the latest energy rates in your area please go to our comparison page and enter your zip code. Energy rates shown above are for a residential monthly consumption of 1000 kWh in zip code 77043.

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