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Bounce Energy

Bounce Energy

About Bounce Energy

In 2013, Bounce Energy joined forces with Direct Energy, one of the largest retail power providers in Texas and across the United States.

With this merger, Bounce Energy is now doing business solely under the Direct Energy name and is based out of Houston. Serving almost four million customers, Direct Energy is a well-established and reputable company, which makes it a great choice for your energy needs.

And the best part? Customers have been raving about their experiences with Direct Energy, citing low prices, easy shopping, and transparency as some of the highlights.

With Direct Energy, you can rest easy knowing that you’re in good hands!

Contact Details

PUCT #

Address: 12 Greenway Plaza, Houston, TX 77046, US

Bounce Energy

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Table of Contents

Bounce Energy - You have the Power To Choose Your Energy Company

Deregulation in Texas refers to the process of separating the generation and retail sale of electricity from the transmission and distribution of electricity. This means that electricity consumers in Texas have the ability to choose their electricity provider, rather than being limited to a single provider. Deregulation of electricity in Texas began in 2002 with the passing of Senate Bill 7, and was fully implemented by 2005.

The main objective of this legislation was to increase competition in the energy market and to give consumers more options and control over their electricity service. This would lead to lower prices and better services. By giving consumers the power to choose their electricity providers, it allowed them to shop around for the best deals, forcing the providers to offer more competitive rates and better services.

The deregulation process has had a profound impact on the Texas energy market, allowing for the entry of new players and the growth of small and medium-sized companies. This increased competition has led to a wider variety of plans and services, as well as a reduction in electricity prices for consumers. However, it also created some challenges, such as lack of oversight and market manipulation.

To assist consumers in navigating through the options, companies like SlashPlan offers a service that helps consumers compare plans from different providers and identify the cheapest options. This can be very useful for the consumers as it can save them time and money.

It’s worth noting that some cities like San Antonio and Austin, Texas remain regulated and have some restrictions on the deregulation process. The incumbent utility in these cities still maintains and owns the local power lines and is not subject to deregulation, but they are the company that customers should call in the event of power outages.

Bounce Energy Residential Electricity Plans

Bounce Energy, now operating under the name Direct Energy, offers a variety of power plans for residential customers. Some of their most popular plans include:

Fixed-rate plans: These plans offer a fixed rate for electricity service, which means that the rate you pay per kilowatt-hour (kWh) will not change for the duration of your contract. This can provide peace of mind and budget stability, as you’ll know exactly what to expect on your bill each month.

Green energy plans: These plans allow customers to choose to source a portion or all of their energy from renewable sources such as wind and solar power.

Rewards plans: These plans offer rewards and discounts for customers who pay their bills on time, refer friends and family, or use a certain amount of energy.

Bounce Energy Business Energy Plans

Direct Energy, formerly known as Bounce Energy, offers a wide range of power plans for commercial customers. They understand that businesses come in all shapes and sizes, so they provide customizable and scalable options to fit the unique needs of each company.

Additionally, they offer competitive electric rates to help businesses save on energy costs. But that’s not all, Direct Energy goes above and beyond by providing businesses with a variety of tools and recommendations to help them boost their energy efficiency, which can lead to even more cost savings.

By choosing Direct Energy, businesses can have peace of mind knowing that they are getting a great deal on energy and support to help them run their operations more efficiently.

Instant Online Enrollment

Switching energy companies?

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Moving to a new home?

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Energy Companies in Texas

Are you looking for the best Texas power provider? There is no need to look any further!

Our list of reputable electrical providers makes it simple to sign up for service. Simply select your favorite supplier from our list, examine their pricing, and sign up in a matter of minutes!

Discover the best electricity provider for you today:

Energy Company

Phone Number

(833) 785-7797

1 (800) 871-8100

(866) 926-8192

(855) 784-2426

1 (833) 439-2852

(888) 853-5747

(877) 547-7275

(877) 544-4857

(866) 961-9399

(866) 963-9353

(888) 774-9846

(855) 461-1129

Bounce Energy Reviews

SlashPlan helps you find information on energy companies by collecting reviews and ratings from different sources and displaying them on one page. If the information is not available on the page, we provide links to the sources.

Bounce Energy Customer reviews on the Better Business Bureau.

Bounce Energy Customer reviews on ConsumerAffairs.

How long does it take Bounce Energy to start service?

In Texas, many homes have smart meters installed. If you have one, service can start the same day or next business day, but there may be a delay if the meter can’t be activated remotely or a permit is needed.

Bounce Energy Service Areas

If you live in a deregulated area of Texas Bounce Energy can service your home and/or business.

Bounce Energy provides service to the following utilities and service areas:

Bounce Energy Cancellation Fees

Cancellation fees for energy plans can vary depending on the company and the specific plan you have signed up for.

Some companies may charge a fee if you cancel your plan before the end of your contract, while others may not have any cancellation fees at all. Some companies may charge a fixed fee, while others may charge a percentage of the remaining balance on your contract.

It’s important to check the terms and conditions of your specific energy plan before signing up to ensure you understand any potential cancellation fees. Additionally, some companies may waive the cancellation fee under certain circumstances, such as if you are moving to a location where the company does not provide service.

Bounce Energy Customer Service

Need assistance? Reach out to Bounce Energy's customer service team by calling (281) 745-9020. You can also send them an email to info@bounceenergy.com and they'll get back to you as soon as possible.

Bounce Energy Bill Payment

If you need to pay your bill or refill your Bounce Energy account, use one of the following payment methods:

  • Pay Online: Log in to your online account to pay online.
  • Pay by Phone: Call (281) 745-9020 to pay over the phone.
  • Pay by Mail: Before mailing a check, find the updated mailing address on Bounce Energy's website.

Looking for a plan from a different provider?
See other energy plans below:

10.7¢ kWh

13.9¢ kWh

20.4¢ kWh

13.0¢ kWh

8.2¢ kWh

18.7¢ kWh

15.5¢ kWh

15.0¢ kWh

10.4¢ kWh

14.1¢ kWh

16.1¢ kWh

12.9¢ kWh

18.2¢ kWh

15.3¢ kWh

14.0¢ kWh

14.6¢ kWh

14.1¢ kWh

14.6¢ kWh

Please note: The rates above are updated periodically. Current energy rates may have changed since our last update. To get the latest energy rates in your area please go to our comparison page and enter your zip code. Energy rates shown above are for a residential monthly consumption of 1000 kWh in zip code 77043.

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Enrollment takes about 5 minutes and can save you $50+ on average every month

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Your Reminder Has Been Scheduled

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We will send you a reminder 30 days before your current plan expires.

Meanwhile, why don’t you let your friends and family know that they can also save on their electric bill?

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